Time Flies!
It’s that time of year again! Salesforce Winter 2025 release is starting its rollout, and like every year, it is just in time for Dreamforce. (Are you attending this year?)
As always, the winter release is packed with exciting new features to enhance the already powerful Salesforce platform. Here are some of the exciting enhancements the team here at CloudFirst Labs are looking forward to!
Send Email Action Upgrades
The simple Send Email component in Flow Builder is getting a major power-up! Before this release, you were limited to a maximum of 5 recipients. That has now been bumped up to an impressive 150! Wow!
Another amazing update to the component is the ability to CC and BCC recipients. This was such a highly requested feature, Bob, our CTO, had to build a custom solution to support this. However, starting with Winter ’25, this will become a standard OOB feature. We are very excited to put this new ability to work!
Find out more about this amazing update here.
Action Button Screen Component Becomes Generally Available
At our core, we’re committed to sticking with out-of-the-box (OOB) Salesforce solutions as much as possible, leveraging the power of standard features. We avoid beta products because we understand how much things can change between a beta and a final release.
While a popular, unofficial Salesforce site has offered ways to add a button in screen flows, it involved custom solutions—and that comes with security risks.
The great news? With this release, the action button is now generally available, providing a secure, native option within Salesforce.
So what does it do? Let’s see it in action!
As a #flownatic this is HUGE! I can’t wait to start enhancing solutions with the new screen component for Flow Builder.
Apex Event Monitoring
While stakeholders typically focus on business optimization, admins and devlopers are always seeking ways optimize system performance. In Salesforce there are so many processes going on behind everything, it can be hard to pinpoint bottlenecks and detect the true source of issues. Not to mention the difficulty in getting an End User 360 view for auditing and adoption.
Enter Event Monitoring…
Prior to the release, it was apart of Salesforce Shield, or could be added as a subscription. But now, with Winter ’25, ALL orgs will have access to free-tier of Event Monitoring. Time to take your troubleshooting to the next level!
Control Who Can Perform Authenticated Callouts
The Winter ’25 release brings a game-changer for admins with the new external credential permissions feature. Now, admins can fine-tune which users have access to external systems, tightening security and keeping everything in check.
Now, most standard permission sets and profiles have access to the User External Credentials object by default.
With better control over who can connect where, admins can breathe a little easier knowing their data and integrations are secure and compliant with company policies. It’s a small update with a big impact on day-to-day security management.
Here’s the rundown of the update.
Dynamic Highlights Panel
Lightning Record Pages are becoming more dynamic! Previously configured through Compact Layouts, now you can customize the Highlights Panel from the Lightning App Builder.
Take note, that this feature isn’t available on all objects yet.
This feature was delivered because of votes in the idea exchange, so we know Salesforce does listen to the community.
This update will give more control over what fields users find most important.
Learn more about the Dynamic Highlights Panel here!
While new features are being added, sadly, some are being Retired
Standard-Volume Platform Events Are Being Retired
Cadence Builder Classic (1.0) is Being Retired
The cadences of Sales Engagement, formerly known as High Velocity Sales enables users to really take control of their sales workflows. The Classic builder is unfortunately getting retired for the more streamlined Cadence Builder 2.0. This means less complexity, less effort, and more positive conversions!
Here’s what it looked like before:
This is the overhaul:
Find out more about the change here.
And if you are in need of training for the new Cadence Builder, or Cadence Conversions while getting your reps up to speed, feel free to reach out to Cloud First Labs! Our team has enabled clients with over 200 cadences to streamline their Prospect outreach.
That’s all for now!
This is just a small glimpse into what this release has to offer. Check out the full release notes for the complete rundown of all that’s coming in Winter ‘25 to Salesforce.
Don’t forget to pop in to the Release Readiness Live sessions that go over all the latest and greatest enhancements and have the opportunity to get some of your questions answered. If you’re excited to see more, you can also hit this trail for additional information on some of the highlights in the release.
Have a fun and safe Dreamforce!
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